We offer a number of ways in which you can get help for your hosting plan from us. Please read through carefully and select the most appropriate option before getting in touch. This will allow us to deal with your request quickly and efficiently.
Unified Support and Payment/Billing Centers
For your convenience there is one single place where you can pay the bills as well as contact us for assistance 24x7.
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When you order a hosting account with our company, an email with the client area access details is sent to your contact address. Use the details you have received to log in here:
https://www.hosting.co.uk/client
area/clientarea.php -
If you have an invoice to pay, go to the Invoices Area to view the invoice and make your payment. We accept all major credit cards as well as PayPal payments.
https://www.hosting.co.uk/client
area/clientarea.php?action=invoices -
If you need technical assistance or have a question to our billing or sales team, you can submit a support ticket to a corresponding department. Our team will be sure to process your inquiry quickly and efficiently.
https://www.hosting.co.uk/client
area/supporttickets.php
Live Chat Support
Our live chat is soon to be launched. Chat to our support team for quick help.
Simple sales, billing and technical inquiries. More complicated requests should go through the helpdesk.
- What`s it for
Telephone Support
Our live chat is soon to be launched. Chat to our support team for quick help.
02035145647- when you’re calling from the UK
+442035145647 - when you’re calling from outside the UK
+442035145647 - when you’re calling from outside the UK
All types of support (sales, billing, technical)
Technical and sales support is available 24x7 and billing support is 6am-10pm GMT+1 throughout the week.
If we happen to miss your call, please leave a voice message and we’ll call you back in under 90 minutes.
If we happen to miss your call, please leave a voice message and we’ll call you back in under 90 minutes.
- What`s it for
- How long do I have wait for a reply?
