24X7X365 In-house Customer Service
We work around the clock to provide you with friendly, helpful support when you need it. And when we say 24x7, we mean it! Websites and servers never sleep and that means no matter what the hour, what the day, our team is here to support you - including Christmas, Easter and Bank Holidays.
Price lock guarantee
We guarantee to never raise your hosting prices for the lifetime of your hosting account with us. The price you see and pay on the website (excluding specials - which are clearly indicated) is the price you will pay when it is time to renew your hosting account. Any special offers with an introductory phase are clearly indicated with no small print.
Our Datacentre and Servers are in the UK
Many competitors offer hosting from France, The Netherlands or either further afield! Our network, datacentre and servers are all housed in the UK. Our Tier 3+ Midlands datacentre offers lightning fast speeds to visitors across the UK, Europe and the rest of the world.
We are green web hosting providers, our datacentre is highly power efficient with a PUE of under <1.3. The servers we use are the latest Intel powered low power CPUs offering great performance with economical energy usage. We recycle the vast majority of our datacentre and our office waste, and we firmly believe in doing right by the environment.
30 day No Quibble satisfaction guarantee
If at any time you are unhappy within your first month of using any of our hosting services, we ll refund your money. No hassle, no paperwork and just a simple refund to your payment source. It’s important we mention that less than 1% of our customers use our money back guarantee because our hosting service is that good!