WHMCS Dashboard Features

 

WHMCS is a platform which automates all the day to day operations required for a reseller hosting and a domain registrar business. It simplifies various tasks like managing your orders, clients, bills etc. Below we outline the various dashboard features you can utilise to streamline your processes.

Automate Web Hosting

You can automate the entire customer lifecycle of web hosting for the customer. From the WHMCS panel, you can create, suspend, provision, and terminate hosting packages. These packages can be assigned to a client from within your WHMCS panel. The WHMCS panel also supports various hosting panels and can be easily integrated with them, so the clients can easily manage their orders. The various panels supported are cPanel, Plesk, DirectAdmin, InterWorx and many more.

You can also synchronize and import accounts from your cPanel web hosting servers, and configure various options and add-ons. The self-service client portal allows the customer to manage their web hosting package. You also get usage statistics for disk usage and bandwidth.

You can Create bundles of products and services to group commonly used services

 

Domain Management

You can also manage your domain registrations and manage them from the panel.

WHMCS has various 3rd party integrations which let you resell domain names and make money. You can check for domain name availability, manage nameservers, automate renewals, and also allow your customers to manage their own products.

 

Billing

Generate invoices, manage payments, send reminders from your WHMCS panel. WHMCS supports multi-currency invoices, you can also generate and send quotes, manage billing cycles, send email reminders and provide credits to the customers against their orders.

 

Support

WHMCS has a built-in support module, which will help you manage your various customer service needs. The ticketing system lets your customers raise tickets for their concerns, you can then resolve them via email or the web. The tickets can be assigned to a particular agent based on their expertise and you may also collect information in the custom fields and attachments. The Announcement section allows you to post updates about new launches or downtime to notify your customers.