How To Suspend An Account

As a reseller host, you can suspend an account from the WHMCS panel. Account suspension is usually done for non paying clients or any client who is misusing or overusing the limits of the package.

Follow these steps to suspend an account.

Step 1: Login to your WHMCS Account.

Step 2: Navigate to Orders.

  • 2.1 Search for the order that you would like to suspend. You can search by the client name or the Order ID.

Step 3: Suspending the order.

  • 3.1. Under the Manage Orders page, click on the order item.
    3.2 Then under Module Commands, click Suspend.
How to suspend an account, step 1
  • 3.3 Enter the reason for suspension and then click Yes.
How to suspend an account, step 2
  • 3.4 You will then see a success message mentioning the service is suspended successfully.